• Full remote
  • Germany
  • Bewerbung ist abgeschlossen
Webseite: personalbuero-u-herrmann.de

Client Services Agent for French (m/f/d) Social Media

Start: 9th May, 16th, 23rd May or later

As Client Services Agent for French (m/f/d) Social Media you are the face of the largest social media platform. Your passion for customer service transforms every customer contact into a personal and outstanding customer experience.


Your Job

  • You will be single point of contact for advertisers and agencies (SMB) for different types of inquiries in French
  • You are putting together solutions to support and expand your customers self-serve advertising customer base
  • You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
  • You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products


Opening ours: Monday-Friday 8am-8pm, Saturday-Sunday 9am-5.30pm


Your Skills

  • Degree in Marketing, Economics or any other relevant fields nice to have
  • Working Experience in Digital Marketing is a plus
  • Fluency in French and minimum B2 in English
  • Professional customer service skills
  • Ability to multitask & work under pressure, fast learner and diligent worker
  • A valid Working Visa for at least the next 6 months


Our Offer

  • anywhere in Germany, no relocation needed
  • Above-average salary – 2,200€ gross with a commitment of 40 hours/week
  • 40€ voucher card for commercial vendors – with 100% attendance
  • Corporate benefits such as employee discounts, special holidays, free drinks, fruit days
  • Paid project training and ongoing training
  • Homeoffice during Corona


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