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Human Resources

Human Resources Business Partner (m,f) EMEA (maternity contract)

DUTIES AND RESPONSIBILITIES:

Understand all key business initiatives/goals for each supported business area
Deliver talent solutions to challenges affecting the success of the business
Collaborate with team members to deliver outstanding talent initiatives to the business
Develop a „Trusted Advisor“ relationship with key leaders at multiple levels
Partner with and leverage COE teams across human capital, total rewards, development, payroll, talent acquisition and legal
Leverage reporting and data to drive analytics to better understand talent aligned to business results
Participate in leadership meetings and drive the talent agenda
Participate on project teams for company driven initiatives requiring a human capital perspective
Analyze organizational structure, responsibilities, teamwork, capabilities of incumbents, business or operating procedures, reporting relationships, processes and ways of working to devise most efficient methods of accomplishing work
Typical responsibilities may include process analysis and improvement initiatives (Change Management) as well as developing methods for measuring effectiveness of all programs that support organizational development. May partner with other HR COE’s to develop, assess, facilitate and/or lead organizational development interventions, programs and processes to support business objectives and strategy implementation.

 

REQUIREMENTS:

Fluent in English, both oral and written
Bachelor’s Degree or similar education
Strong background in EMEA Labour Legislation and Employee Relations
Minimum of 5 years‘ related HR Business Partner experience
Ideally, a background supporting contact centres in global BPO organisations
Experience in CIPD or continued education is a plus
Strong experience in multiple HR disciplines (total rewards, talent acquisition, performance management, employee relations, etc.)
Proven ability to build relationships of trust with leadership (Vice President and Director level)
Ability to influence leaders and teams of differing viewpoints to create positive outcomes
Excellent communication skills, both oral and written
Ability to coach and influence people leaders Working knowledge of HRIS systems
Passion for customer engagement and employee experience.

 

BENEFITS:

Excellent remuneration package based on experience, skills and performance
Be part of a dynamic and creative team with positive and friendly atmosphere
Guidance and tools to reach your full potential.

 

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