Webseite: www.personalbuero-u-herrmann.de
Branchen:
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Beratung
Kundenservice
Support

Customer Advisor (m,f ) Electronic Devices: German

Start: 31st May and 21st June

Shift: Mon-Sun / 9.00-00.00   – for start in May

Shift: Mon-Fri / 09.00 – 21:00 – for start in June

DUTIES AND RESPONSIBILITIES:

  • Handle all incoming contacts from customers through various channels (phone, email and chat)
  • Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
  • Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
  • Make sure that great levels of client service is delivered at all times and ensure a positive experience.

REQUIREMENTS:

  • C1 level of German language, both oral and written
  • Passionate about customers and customer service
  • Problem-solving skills
  • Upbeat and positive attitude
  • Ability to cover night shifts on rotation with colleagues
  • Ability to identify, apply and explain your product and/or service expertise with clarity.
  • WFH requirement: Dedicated space for WFH office

• Internet requirements: Speedtest needed  Only Fixed internet connections is allowed with the minimum Upload speed of 1.5 Mbps / 20Mbps Upload. Desktops should be connected with eathernet cables with the Internet box

OFFER:

  • Excellent remuneration package
  • Private medical insurance
  • Unlimited contract
  • Salary: 1200 EUR / month +
  • 10% monthly performance bonus
  • Monthly language bonus for German 50€ for remote+
  • 500€ anniversary bonus

 

Um sich für diesen Job zu bewerben, sende deine Unterlagen per E-Mail an personalbuero.u.herrmann@gmx.de